Click on the arrow beside Modems and find the Novatel Wireless Modem. Insert your modem and than go to Control Panel > Device Driver. Re-insert the modem and it should prompt you to install. Once done uninstalling reboot theĬomputer. Select VZ Access Manager and press uninstall. Go to Control Panel > Programs and Features. Go to Control Panel>Software>Add/Removeĥ) Uninstall VZ Access Manager and re-install Security bar and see what antivirus program it shows. On Windows 7 and Vista go to Control Panel>System Security>Action Center, Drop down the Intermittently blinking Blue – The modem is connected to a 4G network.Ĥ) Check for an outdated Antivirus and remove it. Slowly blinking Blue – The modem is searching for a 3G network Solid Blue – The modem is ready to connect to a 4G network Intermittently blinking Green – The modem is connected to a 3G network Slowly blinking Green – The modem is searching for a 3G network Solid Green – The modem is ready to connect No light – There is no power to the device

1) Try the simple thing of turning the computer off and than restarting it with the modemĢ) Try plugging the modem into a different USB port.ģ) What color is the status light on the side of the modem? Color codes are:

Usb551l 4g usb modem